Return Policy

Our store policy provides a thirty-day window from the date of delivery to request a return for any merchandise you wish to send back. To qualify for a successful return, articles must remain completely unworn, unwashed, and in the exact condition they arrived, featuring all original manufacturer tags and packaging intact alongside a valid proof of purchase or receipt. Once a return request is approved, shipping instructions and logistics labels will be provided to guide the transit process back to our facility, as unauthorized or unannounced returns cannot be processed. Customers are encouraged to thoroughly examine their deliveries immediately upon arrival to report any transit damage, defects, or incorrect items so our support team can swiftly investigate and resolve the issue. Certain specialized goods are permanently excluded from our standard return policy due to hygiene and safety restrictions. For those seeking a specific replacement, the most efficient method is to complete a return for the original item and place a separate order for the new selection. For orders delivered within the European Union, a statutory fourteen-day cooling-off period applies, granting customers the right to cancel or return their purchase without providing any justification, provided the items meet the exact same pristine, tagged, and packaged criteria. Upon arrival and completion of our warehouse inspection, approved refunds are processed back to the original funding source within ten business days, though individual banking institutions may require additional processing time before funds appear in your account.